If you haven’t revisited your brand architecture in more than a year,
it’s likely what you’re building is a façade, rather than reinforcing a
foundation. Because technology and innovation are inextricably linked, tech
companies are continuously introducing new products and services, and in most
cases, adding brands and sub-brands into their product portfolios. Over time,
even a sound architecture can begin to crumble under the strain of too many
overlapping brand layers.
It’s not as if tech marketers are trying to create brand disorder and
chaos, it’s just that inattention to brand architecture necessarily results
in inefficient brand structures. When I was at FileNet (now part of IBM), the
company had already made a smart decision to consolidate disparate brand
identi... (more)
Having created and shaped several successful brands over the past decade,
including FrontBridge (acquired by Microsoft) and FileNet (acquired by IBM),
there are a few fundamentals that are key to successful brand
development. It has to start at the top with the CEO supporting an
investment in branding and disciplined brand management. Without that,
it’s a non-starter. Given technolog... (more)
Most organizational experts will tell you that when joining an organization,
the company's culture is the key to determining whether you will thrive or
suffer in a given work environment. While this is true for a mid-level
manager or individual contributor, the closer you get to the top, the less a
culture matters and the more the CEO's leadership and management style impact
your work s... (more)
Given all the pressure to deliver "in quarter" results, it's becoming
increasingly difficult to get executive attention on strategy formation
and/or re-examination. Executive energy is largely consumed with driving
operational excellence and available "cycles' are devoted to sales and growth
initiatives designed to drive near-term, measurable improvements in sales
and/or profitability.... (more)
The #1 Success Factor for CMOs: Leading Change
This past spring, the CMO Council issued a press release about the “DNA of
a CMO, “ stating: “among the most essential qualities, a CMO must be: a
visionary & thought leader; a strong business driver; able to secure
executive support & foster cross functional relationships; customer centric;
competitive strategy guru; and a brand advocat... (more)